Senior Sales Support Agent | Qatar Airways | Nicosia - Θέσεις εργασίας Κύπρος

Αναζήτηση Εργασίας (Each Day We Try to Be Better)

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11 Φεβρουαρίου 2016

Senior Sales Support Agent | Qatar Airways | Nicosia

Qatar Airways
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Senior Sales Support Agent, you will be responsible for effectively supporting the sales force to achieve and maximise the revenue targets ensuring the commercial success of the airline in the areas of responsibility. You will also create maximum awareness of QRs products and services.
Accountabilities:
Providing maximum technical support to the sales force to ensure increased awareness of QRs products and services
Performing other related duties, as assigned, for the purpose of ensuring efficient and effective functioning of the work unit
Handling inquiries and problems encountered by the corporate / agents and liaising with the relevant departments at Head Office, if required
Processing all sales support functions related to Leisure and Corporate accounts (contracts, promotions, meetings etc.)
Assisting with all indoor sales-related matters in coordination with the sales and reservations departments and in communication with the Commercial Manager in order to increase our trade portfolio and our sales
Actively participating in all exhibitions/promotions/agents workshops and events organised by QR ensuring the correct exposure and awareness of the company in order to achieve maximum ROI with clients
About You:
To be successful in this role, you will need a minimum of a High School Certificate combined with two or more years of experience in a customer service role within the Airline / Travel or Hospitality industries.  Previous experience as a Reservation Agent would be well regarded.  Completion of a recognized IATA / Airline Basic Tariff Course would be an added advantage.  You must have excellent English language communication skills, both written and oral, Greek Language will be an advantage for this role.
Position will be based in Nicosia
You must be able to live and work in Cyprus