Helpdesk Administrator - Θέσεις εργασίας Κύπρος

Αναζήτηση Εργασίας (Each Day We Try to Be Better)

Booking.com

30 Ιουλίου 2018

Helpdesk Administrator

Helpdesk Administrator
Services
Cyprus
Reference number
113
Closing date
31/08/2018
Published date
11/07/2018
Ensures the smooth operation of the office, performing also secretarial duties and offering continuous tel. service/support to the company's customers.

Helpdesk Administrator


Ensures the smooth operation of the office, performing also secretarial duties and offering continuous tel. service/support to the company's customers.

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Duties and Responsibilities:

Records all the clients calls in the Help-Desk System
Updates the Help-Desk system
Completes the Warranty Orders
Sets-up procedures for the return of faulty spare parts to the suppliers
Gives prices/proposal  to the clients
Creates Maintenance Service Contracts in the company's Navision System
Issues Customer Invoices
Sets-up Requests for payments for all Technical Department Suppliers
Maintains and updates the filing system
Gives first level telephone support

Job Requirements:
Minimum 1 year experience in a similar position. 
Secretarial Studies Degree or similar qualifications.
Excellent organizational and administrative skills.
Analytical Skills.     
Very good communication skills. Confident in interacting with and influencing individuals at all levels within or outside the organization.                   
Able to maintain the highest degree of confidentiality and professional discretion.               
Fluent in Greek & English

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Reports to: The Technical Services Director, Newcytech Business Solutions Ltd, Head Office

We reserve the right to remove the announcement at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

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