Directory Services Operator - Θέσεις εργασίας Κύπρος

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Directory Services Operator

PrimeTel is looking for Directory Services Operator to join the Customer Service team!
Read below how a casual day in the office would be like and what skills would the ideal candidate have.
If you think that you have what it takes we look forward to hearing from you!
What your daily routine will look like:
Ensure accurate and timely reporting and meaningful communication of results including financial and non-financial metrics and KPIs.
You will be accountable to the Supervisor of Directory Services Department
Provide call center operator support for the PrimeTel Directory Inquiries department (11800)
Attend to customers queries in a professional, courteous and timely manner
Handle all necessary systems in order to provide exceptional customer support
What profile the ideal candidate should have:
Experience in a services environment is desired
Excellent communication and interpersonal skills
Patience and ability to handle pressure from customers
Excellent command of the spoken/written Greek & English language
Availability to work in shifts, weekends and public holidays (5 shifts/week)